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What we fix · Not knowing who has paid

“Who has actually paid?”

Transfers land in different accounts. Proof of payment arrives as a screenshot on someone’s phone. Then a member of staff spends days matching alerts to names, issuing receipts by hand and chasing the people who still owe.

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You'll recognise it if…

  • Customers, parents or buyers send screenshots as proof of payment
  • Someone matches bank alerts to names by hand
  • Receipts are written or typed one at a time
  • Instalment plans are tracked in a spreadsheet, or in someone’s head
  • You can’t say today, without asking, how much is still owed

What fixing it involves

Take the problem away, don’t just work around it.

  1. 01Invoices and payment links through Paystack, matched to the right person automatically
  2. 02Instalment plans that track themselves
  3. 03Receipts and statements sent the moment money lands
  4. 04Polite reminders that go out on their own until the balance is cleared
  5. 05One live view of who has paid, who owes and how much

Where we’ve fixed it before

Cases where we’ve tackled this.

Sounds like you? Let’s talk it through.

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